The second-hand marketplace Users Voice Anger Regarding Size Changes

Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.

This online marketplace has updated its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.

Digital Channels Reaction

Many shoppers and sellers are posting online claiming that product pages now present a different size category versus the original listing because of the remapping.

The company said the revised method more closely matches other platforms.

The platform has recommended to review their products and manually change the size when needed, causing user dissatisfaction.

Sizing System Modifications

Previously, the measurements included one number and one letter, like S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

For certain items, the measurements have been reclassified - for example a size L was previously a 12 but currently displays as UK 16-18.

Member Experiences

Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Stephanie Gallen, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.

Manual Updates

Charlotte Lunn, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".

"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.

Platform Context

The service features exceeding 100 million shoppers, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This isn't the first time that an unexpected update within the service has received backlash: previously, Vinted reversed a change concerning shipment methods after backlash from users.